Activities Our 360° expertise

Operational and Engineering Support

Integrated logistics support

• Maintainability / Operability / Structure and Systems Maintenance Plan
• Development, updating and validation of maintenance documentation
• Spare part engineering
• Training manual development
• GSE development, manufacturing and validation

Product Support

• Technical support and on-site technical assistance
• Event analysis and technical solutions
• Aircraft modification management (SB implementation)
• Performance monitoring (reliability, maintenance costs, dispatch, etc)
• Training sessions for mechanics / technical support for engineers

Logistics & Sales

Logistics

• Spare part stock management and inventory
• AOG deliveries
• Spare parts and initial provisioning deliveries

Sales

• Order and sales administration
• Price catalogue administration
• Warranty claims administration
• AOG services (24/7)

Repair and Project Management

Repairs

• Incoming inspection
• Repair quotation
• Implementation of repairs, overhauls and modifications
• Delivery after repair with FAA, EASA authorised release certificate
• Standard exchange stock management

Account Managers

• Key contact for customers
• Follow-up of planning and deliverables
• Project management and reporting

Customer site interventions

Coordination

• Key contact for customers
• Planning and scheduling of interventions
• Identification of resources and skills for operations
• Management of logistics issues
• Intervention follow-up and reporting

Dedicated activities

• Quality: anomaly tracking
• Manufacturing engineering: analysis, solutions
• On-site teams
• Logistics: delivering parts according to work orders and priorities